We Want Your Business to Succeed
Our team comprises Salesforce professionals with several years of experience in the industry who provide you with state-of-the-art services.
Why Choose Fortiori Tech As Your Salesforce Partner?
Our team comprises Salesforce professionals with several years of experience in the industry who provide you with state-of-the-art services. From integration to consulting, our certified experts are equipped with the right knowledge and are in sync with the latest trends in the market to provide you with holistic support. Also, every member of our team is highly approachable and can be consulted throughout your Salesforce implementation journey.
Salesforce is a fairly vast platform with multiple offerings known as Clouds. Each of these Clouds is dedicated to a specific department or industry. According to the processes you want to streamline and the users you want to operate the CRM platform, we help you implement a range of different Salesforce products. Some of the key Salesforce offerings we help you implement include Sales Cloud, Marketing Cloud, Commerce Cloud, Service Cloud, and Community Cloud.
You can rest assured that we ensure the utmost transparency throughout your implementation project. You will be kept in the loop from the ideation stage and no decision will be taken without your prior consent. As we achieve specific milestones while working on your project, we would keep you in sync with the progress to ensure that everyone is on the same page. Moreover, all our team members are receptive to constructive and transparent feedback.
We understand how important it is for businesses to get their CRM platforms up and running on time. With us as your Salesforce partners, you will not need to worry about timely deliveries. We would prepare an extensive project plan including the timeline before starting with your project and share the same with you. Once the deadline is set, rest assured that we would meet it and get the work done without any unnecessary delays.
Salesforce is all about data and where data is involved, it is important to focus on security. We ensure complete security and privacy of your business data at every stage of Salesforce implementation. All our services are highly secure and steer away from malpractices like data breaches, unauthorized access, data loss, and more. Moreover, we sign NDA documents with our clients before working on their projects to keep their valuable records and ideas secure.
How About Salesforce Implementation Stages?
It all starts with an ice-breaker followed by an in-depth discussion about business needs. Our Salesforce experts would understand the objectives you are willing to achieve, the processes you are willing to streamline, the departments you want to focus on, the Salesforce product you are looking for, and the budget you are willing to allocate for Salesforce implementation.
Once we are well-versed with your needs and preferences, we would find different ways in which we can help you fulfil your goals through Salesforce implementation. This is the stage where we create an actionable plan that serves as a blueprint for your implementation project. We set up an extensive project timeline with suitable milestones along the way to keep track of the progress.
After creating a robust action plan comes the most important part of your Salesforce implementation project. There are two major ways in which we help you implement the CRM platform – configuration and customization.
Salesforce configuration is the process of making changes to the standard capabilities of the platform using suitable point-and-click tools. On the other hand, Salesforce customization is a more technical development-oriented process that involves using the Apex code for tailoring the platform based on your requirements.
If you are willing to expand the functionality of Salesforce by integrating it with a suitable third-party platform, we help you with seamless Salesforce integration. This integration may involve combining the functionality of Salesforce with an ERP system, payment gateway, document management system, eCommerce platform, or any other service you deem necessary.
Once we have the CRM platform ready for you, we help you add your valuable data to the same. Whether you are migrating from a legacy platform or switching from another modern CRM platform, we help you move your data to Salesforce in an organized, secure, and private manner.
We make sure that the migration of your data is seamless without any data loss, corruption, system downtime, or any other impact on your business processes. Moreover, if you are migrating legacy data to Salesforce, our experts also help you structure and clean your data before it enters the Salesforce ecosystem.
When your Salesforce org is almost ready for the launch, our technical experts help you in assessing its quality and test it before going any further. This assures you of the performance of the CRM platform and its functionality before heading for the launch.
After all the tests are performed successfully, we would go ahead with the launch of your Salesforce org. This is the stage where the CRM platform finally goes live and is ready for the users.
As your Salesforce partner, Soft Innovas helps you get your employees trained before they start working on the newly implemented CRM platform. Especially if your team members are new to the world of cloud-based CRM solutions, our user adoption services would help them make a slow and sustainable shift to the tools and features offered by Salesforce.
Our Salesforce implementation services do not end once the platform is launched and the users are trained. Once your Salesforce org is live, we help you maintain it by providing you with regular updates, helping you troubleshoot problems, and resolving the issues you face during the first few months.
In today’s evolving world every organization wants to provide best class service to their customer for which they need to add more and more features in their platform. As Fortiori Tech we will be always ready to help you add new feature enhancements which will help you to grow your business.
